{"_id":"5a96ec9389442e002041116c","category":{"_id":"5a96ec9189442e0020411155","version":"5a96ec9189442e002041114d","project":"57336fd5a6a9c40e00e13a0b","__v":0,"sync":{"url":"","isSync":false},"reference":false,"createdAt":"2015-10-15T16:21:09.840Z","from_sync":false,"order":7,"slug":"errors","title":"Errors"},"project":"57336fd5a6a9c40e00e13a0b","user":"560d5913af97231900938124","parentDoc":null,"version":{"_id":"5a96ec9189442e002041114d","project":"57336fd5a6a9c40e00e13a0b","__v":1,"createdAt":"2018-02-28T17:53:21.809Z","releaseDate":"2018-02-28T17:53:21.809Z","categories":["5a96ec9189442e002041114e","5a96ec9189442e002041114f","5a96ec9189442e0020411150","5a96ec9189442e0020411151","5a96ec9189442e0020411152","5a96ec9189442e0020411153","5a96ec9189442e0020411154","5a96ec9189442e0020411155","5a96ec9189442e0020411156","5a96ec9189442e0020411157","5a96ec9189442e0020411158"],"is_deprecated":false,"is_hidden":false,"is_beta":false,"is_stable":false,"codename":"3.24.2 Release","version_clean":"8976.0.0-Extended","version":"8976-Extended"},"__v":0,"updates":[],"next":{"pages":[],"description":""},"createdAt":"2016-02-26T17:07:55.782Z","link_external":false,"link_url":"","githubsync":"","sync_unique":"","hidden":false,"api":{"settings":"","results":{"codes":[]},"auth":"required","params":[],"url":""},"isReference":false,"order":35,"body":"The following errors can be returned in response to requests related to payment processing, including Order, Shopping Context, and Subscription requests.\n[block:parameters]\n{\n  \"data\": {\n    \"h-0\": \"Name\",\n    \"h-1\": \"Description\",\n    \"h-2\": \"Code\",\n    \"54-0\": \"INVALID_VAT_ID\",\n    \"54-1\": \"The VAT ID passed in the request is invalid.\",\n    \"54-2\": \"-\",\n    \"0-0\": \"AMOUNT_EXCEEDED_MAXIMUM_ALLOWED_FRACTION_DIGITS\",\n    \"0-1\": \"Exceeded maximum fraction digits for currency [USD]. Maximum is [2].\",\n    \"0-2\": \"14021\",\n    \"1-0\": \"AUTHORIZATION_NEEDED_BEFORE_CAPTURE\",\n    \"1-1\": \"Authorization must be performed before capture.\",\n    \"1-2\": \"-\",\n    \"2-0\": \"BLS_CONNECTION_PROBLEM\",\n    \"2-1\": \"Your payment request could not be successfully completed.\",\n    \"2-2\": \"14002\",\n    \"3-0\": \"BLS_ECP_WRONG_BANK_DETAILS\",\n    \"3-1\": \"Your payment request could not be successfully completed.\",\n    \"3-2\": \"14002\",\n    \"4-0\": \"BLS_ERROR_IN_PROCESSING_SUBSCRIPTION_PAYMENT\",\n    \"4-2\": \"14002\",\n    \"4-1\": \"Your payment request could not be successfully completed.\",\n    \"5-0\": \"BLS_NO_SUCH_SHOPPER_PAYMENT_METHOD\",\n    \"5-1\": \"Your payment request could not be successfully completed.\",\n    \"5-2\": \"14002\",\n    \"6-0\": \"CALL_ISSUER\",\n    \"6-1\": \"Payment processing failure due to an unspecified error. Please contact the issuing bank.\",\n    \"6-2\": \"14002\",\n    \"7-0\": \"CARD_LOST_OR_STOLEN\",\n    \"7-1\": \"The card is lost or stolen.\\nYour payment request could not be successfully completed.\\nRetry the transaction using a different card or decline the transaction.\",\n    \"7-2\": \"14002\",\n    \"8-0\": \"CART_OR_CART_PARAMS_REQUIRED\",\n    \"8-1\": \"Shopping cart or shopping cart parameters are required.\",\n    \"8-2\": \"-\",\n    \"9-0\": \"CDOD_NOT_SUPPORTED_IN_CART\",\n    \"9-1\": \"The cart contains CDoD but no item in the cart supports CDoD.\",\n    \"9-2\": \"13005\",\n    \"10-0\": \"CHANGING_SUBSCRIPTION_SKU_NOT_SUPPORTED\",\n    \"10-1\": \"Changing SKU for subscription is not supported.\",\n    \"10-2\": \"-\",\n    \"11-0\": \"CLIENT_ENCRYPTION_BAD_INPUT\",\n    \"11-1\": \"Credit card details decryption failed due to invalid input.\",\n    \"11-2\": \"19000\",\n    \"12-2\": \"19000\",\n    \"13-2\": \"19000\",\n    \"12-0\": \"CLIENT_ENCRYPTION_BAD_PUBLIC_KEY\",\n    \"12-1\": \"Credit card details decryption failed due to invalid public key.\",\n    \"13-1\": \"Credit card details decryption failed.\",\n    \"13-0\": \"CLIENT_ENCRYPTION_GENERAL_FAILURE\",\n    \"14-0\": \"COUPON_CODE_REQUIRED\",\n    \"14-1\": \"Coupon code is required.\",\n    \"15-0\": \"COUPON_NOT_FOUND\",\n    \"15-1\": \"Coupon was not found.\",\n    \"14-2\": \"-\",\n    \"15-2\": \"-\",\n    \"17-0\": \"CREDIT_CARD_DETAILS_PLAIN_AND_ENCRYPTED\",\n    \"17-1\": \"Shopper credit card cannot contain both plain and encrypted details.\\nCorrect the shopper details and resubmit.\",\n    \"18-0\": \"CREDIT_CARD_ENCRYPTED_NUMBER_REQUIRED\",\n    \"18-1\": \"Credit card encrypted number is required.\\nAdd the encrypted card number and resubmit.\",\n    \"19-0\": \"CREDIT_CARD_ENCRYPTED_SECURITY_CODE_REQUIRED\",\n    \"19-1\": \"Credit card encrypted security code is required. Add the encrypted security code and resubmit.\",\n    \"17-2\": \"-\",\n    \"18-2\": \"-\",\n    \"19-2\": \"-\",\n    \"20-0\": \"CURRENCY_CODE_NOT_FOUND\",\n    \"20-1\": \"The Currency Code passed in the request was not found.\\nor\",\n    \"20-2\": \"13001\",\n    \"127-1\": \"Charge price must be passed and contain a valid amount.\",\n    \"127-0\": \"-\",\n    \"127-2\": \"10001\",\n    \"129-1\": \"ExpectedTotalPrice must be passed and contain a valid amount.\",\n    \"129-2\": \"10001\",\n    \"129-0\": \"-\",\n    \"21-0\": \"CUSTOM_PARAMETER_NOT_FOUND\",\n    \"21-1\": \"Custom parameter was not found.\",\n    \"21-2\": \"1000\",\n    \"22-0\": \"CVV_ERROR\",\n    \"22-1\": \"Payment processing failure due to CVV error.\\nCorrect the CVV code and retry the transaction.\",\n    \"22-2\": \"14002\",\n    \"23-2\": \"14002\",\n    \"23-0\": \"DO_NOT_HONOR\",\n    \"23-1\": \"Payment processing failure due to issuing bank decline. Try another payment method or wait 24 hours before trying again.\",\n    \"24-2\": \"13006\",\n    \"24-1\": \"The cart contains EDW but no item in the cart supports EDW.\",\n    \"24-0\": \"EDW_NOT_SUPPORTED_IN_CART\",\n    \"25-0\": \"EMPTY_CART\",\n    \"25-1\": \"The shopping cart is empty.\",\n    \"25-2\": \"-\",\n    \"26-2\": \"-\",\n    \"26-0\": \"EMPTY_RESULT\",\n    \"26-1\": \"The parameters specified to the service lead to an empty result.\",\n    \"27-0\": \"EXPECTED_TOTAL_PRICE_FAILURE\",\n    \"27-1\": \"Expected total price does not match the calculated total price.\\n*or*\\nTransaction could not be completed due to unsupported currency\",\n    \"27-2\": \"15003\",\n    \"28-0\": \"EXPIRED_CARD\",\n    \"28-1\": \"Your payment request could not be successfully completed.\\nCorrect the expiration date and retry.  If the transaction still fails, retry with a different payment method or decline the transaction.\",\n    \"28-2\": \"14002\",\n    \"29-0\": \"FAILED_CREATING_PAYPAL_TOKEN\",\n    \"29-1\": \"Internal processing error, please contact support.\",\n    \"29-2\": \"14010\",\n    \"30-0\": \"GENERAL_PAYMENT_PROCESSING_ERROR\",\n    \"30-2\": \"14002\",\n    \"30-1\": \"A general payment failure has occurred.\\nYour payment request could not be successfully completed.\",\n    \"31-0\": \"HIGH_RISK_ERROR\",\n    \"31-1\": \"Payment processing failure due to high risk.\",\n    \"31-2\": \"14002\",\n    \"32-0\": \"ILLEGAL_PAYPAL_ORDER_STATUS\",\n    \"32-1\": \"Operation not supported for unmanaged PayPal order with id ${orderId}.\",\n    \"32-2\": \"14012\",\n    \"33-0\": \"INACTIVE_SUBSCRIPTION\",\n    \"33-1\": \"Subscription Charge creation failure since the subscription {Subscription ID} is in a non-active state.\",\n    \"33-2\": \"90024\",\n    \"34-0\": \"INCORRECT_INFORMATION\",\n    \"34-1\": \"Payment processing failure due to incorrect information.\\n\\n*Description will contain additional information about the specific error.*\",\n    \"34-2\": \"14002\",\n    \"35-0\": \"INSUFFICIENT_FUNDS\",\n    \"35-1\": \"Your payment request could not be successfully completed.\\nRetry the transaction at a later date, use a new payment method or decline the transaction.\",\n    \"35-2\": \"14002\",\n    \"36-0\": \"INSUFFICIENT_FUNDS_FOR_REFUND\",\n    \"36-1\": \"There are not enough funds in your account to issue this refund, please contact support:::at:::bluesnap.com\",\n    \"36-2\": \"14008\",\n    \"37-0\": \"INVALID_AFFILIATE_ID\",\n    \"37-1\": \"Invalid affiliate ID.\",\n    \"37-2\": \"1000\",\n    \"38-0\": \"INVALID_AMOUNT\",\n    \"38-1\": \"Invalid amount.\",\n    \"38-2\": \"-\",\n    \"39-0\": \"INVALID_BANK_COUNTRY\",\n    \"39-1\": \"The bank country passed in the request is invalid.\",\n    \"39-2\": \"-\",\n    \"40-0\": \"INVALID_CANCELLATION_REASON\",\n    \"40-1\": \"The cancellation reason passed in the request is invalid.\",\n    \"40-2\": \"90031\",\n    \"41-0\": \"INVALID_CARD_NUMBER\",\n    \"53-0\": \"INVALID_TRANSACTION_TYPE\",\n    \"53-2\": \"7\",\n    \"53-1\": \"Transaction type is invalid.\\nNote: HTTP status is 403 Forbidden\",\n    \"42-0\": \"INVALID_CARD_TYPE\",\n    \"41-1\": \"Payment processing failure due to invalid card number.\\nCorrect the card number and retry the transaction.  If the transaction still fails, try a new payment method or decline the transaction.\",\n    \"41-2\": \"14002\",\n    \"42-2\": \"14002\",\n    \"42-1\": \"Payment processing failure due to invalid card type.\\nCorrect the card number and retry the transaction.  If the transaction still fails, try a new payment method or decline the transaction.\",\n    \"43-0\": \"INVALID_CURRENCY\",\n    \"43-1\": \"Updating subscription failed due to invalid currency code.\",\n    \"43-2\": \"-\",\n    \"44-0\": \"INVALID_CUSTOM_PARAMETER\",\n    \"44-1\": \"The custom parameter passed in the request is invalid.\",\n    \"44-2\": \"1000\",\n    \"45-0\": \"INVALID_INPUT\",\n    \"45-1\": \"One or more parameters specified to the service are invalid.\",\n    \"45-2\": \"-\",\n    \"46-0\": \"INVALID_IP_ADDRESS\",\n    \"46-1\": \"The IP address passed in the request is invalid.\",\n    \"46-2\": \"15001\",\n    \"47-0\": \"INVALID_NUM_OF_SHOPPER_PAYMENT_METHODS\",\n    \"47-1\": \"The number of shopper payment methods is invalid.\",\n    \"47-2\": \"1000\",\n    \"48-0\": \"INVALID_PAGE_NAME\",\n    \"48-1\": \"Page name is invalid or missing.\",\n    \"48-2\": \"-\",\n    \"49-0\": \"INVALID_PIN_OR_PW_OR_ID_ERROR\",\n    \"49-1\": \"Payment processing failure due to invalid PIN or password or ID error.\",\n    \"49-2\": \"14002\",\n    \"50-0\": \"INVALID_SHOPPER_ID\",\n    \"50-1\": \"The Shopper ID passed in the request is invalid.\",\n    \"50-2\": \"-\",\n    \"51-0\": \"INVALID_SKU_PARAMETER\",\n    \"51-1\": \"Invalid SKU parameter.\",\n    \"51-2\": \"-\",\n    \"52-0\": \"INVALID_STEP_FIELD\",\n    \"52-1\": \"Invalid step field.\",\n    \"52-2\": \"-\",\n    \"55-0\": \"INVOICE_ALREADY_REFUNDED\",\n    \"55-1\": \"Invoice has already been refunded.\",\n    \"55-2\": \"14009\",\n    \"57-0\": \"INVOICE_ID_NOT_FOUND\",\n    \"57-1\": \"The invoice ID passed in the request was not found.\",\n    \"57-2\": \"1000\",\n    \"58-0\": \"LICENSE_KEY_REGENERATION_GENERAL_FAILURE\",\n    \"58-1\": \"License key regeneration errors.\",\n    \"58-2\": \"1000\",\n    \"59-0\": \"LIMIT_EXCEEDED\",\n    \"59-1\": \"Payment processing failure because card limit has exceeded.\\nRetry the transaction later, use a new payment method, or decline the transaction.\",\n    \"59-2\": \"14002\",\n    \"60-0\": \"MISSING_PARAMETER_KEY_OR_VALUE\",\n    \"60-1\": \"Missing parameter key or value.\",\n    \"60-2\": \"-\",\n    \"61-0\": \"MULTIPLE_PAYMENT_METHODS_NON_SELECTED\",\n    \"61-1\": \"Shopper has multiple payment methods, but none is selected.\\nCorrect the payment method and resubmit.\",\n    \"61-2\": \"16003\",\n    \"62-0\": \"NEGATIVE_AMOUNT_FAILURE\",\n    \"62-1\": \"The total amount is negative.\",\n    \"62-2\": \"1000\",\n    \"63-0\": \"NEXT_CHARGE_AMOUNT_REQUIRED\",\n    \"64-0\": \"NEXT_CHARGE_CURRENCY_REQUIRED\",\n    \"65-0\": \"NEXT_CHARGE_NEGATIVE_AMOUNT_FAILURE\",\n    \"63-1\": \"Next charge amount is required.\",\n    \"64-1\": \"Next charge currency is required\",\n    \"65-1\": \"The next charge amount passed in the request is negative.\",\n    \"63-2\": \"90027\",\n    \"64-2\": \"90029\",\n    \"65-2\": \"90028\",\n    \"66-0\": \"NO_AVAILABLE_PROCESSORS\",\n    \"66-1\": \"There are no available processors for the specific request.\",\n    \"66-2\": \"14016\",\n    \"67-0\": \"NO_SHOPPER_FOR_SUBSCRIPTION_ID\",\n    \"67-1\": \"Shopper not found for subscription ID\",\n    \"67-2\": \"-\",\n    \"68-0\": \"NON_POSITIVE_AMOUNT_FAILURE\",\n    \"68-1\": \"Partial refund failed because the given amount must be greater than zero.\",\n    \"68-2\": \"14018\",\n    \"69-0\": \"NON_POSITIVE_QUANTITY\",\n    \"69-1\": \"The quantity passed in the request is 0 or negative.\",\n    \"69-2\": \"13004\",\n    \"70-0\": \"ORDER_INVOICE_OR_SUBSCRIPTION_ID_REQUIRED\",\n    \"70-1\": \"Order invoice or subscription ID is required.\",\n    \"70-2\": \"-\",\n    \"71-0\": \"ORDER_NOT_FOUND\",\n    \"71-1\": \"The order ID passed in the request was not found.\",\n    \"71-2\": \"90014\",\n    \"72-0\": \"PARTIAL_REFUND_AMOUNT_REQUIRED\",\n    \"72-1\": \"The partial refund amount is required.\",\n    \"72-2\": \"14017\",\n    \"76-0\": \"PARTIAL_REFUND_MORE_THAN_ONE_SKU\",\n    \"76-1\": \"Partial refund failed because only financial transactions which contain exactly one sku can be partially refunded.\",\n    \"76-2\": \"14019\",\n    \"80-0\": \"PAYMENT_INFO_REQUIRED\",\n    \"80-1\": \"Payment info is required.\",\n    \"80-2\": \"15009\",\n    \"81-0\": \"PAYMENT_METHOD_NOT_SUPPORTED\",\n    \"81-1\": \"The selected payment method is not supported.\",\n    \"81-2\": \"14011\",\n    \"82-0\": \"PAYPAL_CUSTOM_PLAN_NOT_SUPPORTED\",\n    \"83-0\": \"PAYPAL_SUBSCRIPTION_DATA_MISMATCH\",\n    \"84-0\": \"PAYPAL_TOO_MANY_SUBSCRIPTIONS\",\n    \"82-1\": \"Custom plan subscriptions are not supported in PayPal. Please choose an alternative payment method.\",\n    \"82-2\": \"17002\",\n    \"83-2\": \"90026\",\n    \"83-1\": \"Updating PayPal subscription failed due to data mismatch.\",\n    \"84-1\": \"Multiple subscriptions are not supported in PayPal. Please choose an alternative payment method.\",\n    \"84-2\": \"17001\",\n    \"85-0\": \"PERSISTED_SHOPPING_CONTEXT_NOT_FOUND\",\n    \"85-1\": \"Persisted shopping context is not found.\",\n    \"85-2\": \"1000 or 90014\",\n    \"86-0\": \"PICKUP_CARD\",\n    \"86-1\": \"Payment processing failure. The card has been reported lost or stolen and should be removed from use.\",\n    \"86-2\": \"14002\",\n    \"87-0\": \"PLAN_CHANGE_WITH_MORE_THAN_ONE_SKU\",\n    \"87-1\": \"Plan change with more than one SKU.\",\n    \"87-2\": \"-\",\n    \"88-0\": \"PROCESSING_AMOUNT_ERROR\",\n    \"88-1\": \"Payment processing failure due to invalid amount for this transaction.\\nValidate the amount submitted is correct and resubmit.  If the transaction still fails decline the transaction.\",\n    \"88-2\": \"14002\",\n    \"89-0\": \"PROCESSING_DUPLICATE\",\n    \"89-1\": \"Payment processing failure due to duplication. The transaction is a duplicate of a previously submitted transaction.\",\n    \"89-2\": \"14002\",\n    \"90-0\": \"PROCESSING_GENERAL_DECLINE\",\n    \"90-2\": \"14002\",\n    \"90-1\": \"Payment processing failure due to an unspecified error returned. Retry the transaction and if problem continues contact the issuing bank, or decline the transaction.\",\n    \"91-0\": \"PROCESSING_TIMEOUT\",\n    \"91-1\": \"Payment processing failure due to timeout.\\nRetry the transaction.\",\n    \"91-2\": \"14002\",\n    \"92-0\": \"REFUND_FAILED\",\n    \"92-1\": \"Payment processing failure. Refund failed.\",\n    \"92-2\": \"14002\",\n    \"93-0\": \"REFUND_GENERAL_FAILURE\",\n    \"93-2\": \"14004\",\n    \"93-1\": \"A failure has occurred. Please contact BlueSnap support for further assistance.\\nRetry the transaction.\\n\\n*or*\\n\\nTransaction is not valid for refund as transaction has not been cleared yet. Please wait 3-7 days and try again.\",\n    \"95-0\": \"REFUND_MAX_AMOUNT_FAILURE\",\n    \"95-1\": \"Refund amount cannot be more than the refundable order amount.\\nCorrect amount and resubmit.\",\n    \"95-2\": \"14006\",\n    \"96-0\": \"REFUND_MIN_AMOUNT_FAILURE\",\n    \"96-1\": \"Refund amount must be greater than 0.\\nCorrect the amount and resubmit.\",\n    \"96-2\": \"14005\",\n    \"97-0\": \"REFUND_ORDER_WITH_ZERO_TOTAL_AMOUNT\",\n    \"97-1\": \"The refund couldn't be issued since the original order has a zero total amount\",\n    \"97-2\": \"14015\",\n    \"98-0\": \"REFUND_PERIOD_EXPIRED\",\n    \"99-0\": \"REFUND_WITHOUT_REFUNDABLE_PAYMENTS\",\n    \"98-1\": \"The time limit to perform a refund on this transaction has expired.\",\n    \"98-2\": \"14007\",\n    \"99-2\": \"14013\",\n    \"99-1\": \"The refund couldn't be issued since the original order doesn't contain any refundable items.\",\n    \"100-0\": \"RESTRICTED_CARD\",\n    \"100-1\": \"Payment processing failure due to restricted card.\",\n    \"100-2\": \"14002\",\n    \"101-0\": \"SELLER_ID_REQUIRED\",\n    \"101-1\": \"Seller ID is required.\",\n    \"101-2\": \"-\",\n    \"102-0\": \"SHOPPER_CREATING_SELLER_MISMATCH\",\n    \"102-1\": \"Seller and shopper creating seller mismatch for subscription.\",\n    \"102-2\": \"-\",\n    \"103-0\": \"SHOPPER_ID_MISMATCH\",\n    \"103-1\": \"Shopper ID mismatch.\",\n    \"103-2\": \"90025\",\n    \"104-0\": \"SHOPPER_ID_REQUIRED\",\n    \"104-1\": \"Shopper ID is required.\",\n    \"104-2\": \"16001 or empty\",\n    \"105-0\": \"SHOPPER_IP_REQUIRED\",\n    \"105-1\": \"Shopper IP address is required.\",\n    \"105-2\": \"10001\",\n    \"106-0\": \"SHOPPER_NOT_FOUND\",\n    \"106-2\": \"15008\",\n    \"106-1\": \"The Shopper ID passed in the request was not found.\\nValidate the shopper id is correct and resubmit.\",\n    \"107-0\": \"SKRILL_PROCESSING_FAILURE\",\n    \"107-1\": \"Skrill processing failure.\",\n    \"107-2\": \"1000\",\n    \"108-0\": \"SKU_NOT_FOUND\",\n    \"108-1\": \"The SKU ID passed in the request was not found.\",\n    \"108-2\": \"15007\",\n    \"109-0\": \"SUBSCRIPTION_CHARGE_NOT_FOUND\",\n    \"109-1\": \"The subscription charge ID passed in the request was not found.\\nSubscription Charge retrieval service failure because subscriptionCharge ID: {charge id} was not found.\",\n    \"109-2\": \"-\",\n    \"110-0\": \"SUBSCRIPTION_ID_REQUIRED\",\n    \"110-1\": \"Subscription ID is required.\",\n    \"110-2\": \"-\",\n    \"111-0\": \"SUBSCRIPTION_NOT_FOUND\",\n    \"111-1\": \"The subscription ID passed in the request was not found.\",\n    \"111-2\": \"90009 or empty\",\n    \"113-0\": \"SYSTEM_TECHNICAL_ERROR\",\n    \"113-2\": \"14002\",\n    \"113-1\": \"Payment processing failure due to system technical error.\\nRetry the transaction\",\n    \"114-0\": \"THE_ISSUER_IS_UNAVAILABLE_OR_OFFLINE\",\n    \"114-2\": \"14002\",\n    \"114-1\": \"Payment processing failure because the issuer is unavailable or offline.\\nRetry the transaction.\",\n    \"116-0\": \"THREE_D_SECURITY_AUTHENTICATION_REQUIRED\",\n    \"116-1\": \"3D security authentication is required.\",\n    \"116-2\": \"14001\",\n    \"115-0\": \"THREE_D_SECURE_FAILURE\",\n    \"115-1\": \"Payment processing failure due to 3D secure failure.\",\n    \"115-2\": \"14002\",\n    \"117-0\": \"TOO_MANY_PAYMENT_METHODS_SELECTED\",\n    \"117-1\": \"Only one selected payment method is allowed for shopper.\",\n    \"117-2\": \"16002\",\n    \"118-0\": \"UNKNOWN_COUNTRY_CODE\",\n    \"119-0\": \"UNKNOWN_COUNTRY_FOR_IP_ADDRESS\",\n    \"120-0\": \"UNKNOWN_CURRENCY\",\n    \"121-0\": \"UNKNOWN_STATE_CODE\",\n    \"122-0\": \"UNKNOWN_STATE_FOR_IP_ADDRESS\",\n    \"118-1\": \"Unknown country code.\",\n    \"118-2\": \"-\",\n    \"119-1\": \"Country cannot be resolved according to IP address.\",\n    \"119-2\": \"15001\",\n    \"120-1\": \"Currency can not be resolved. Missing currency or country or IP.\",\n    \"120-2\": \"-\",\n    \"121-1\": \"Unknown state code.\",\n    \"121-2\": \"-\",\n    \"122-1\": \"State cannot be resolved according to IP address.\",\n    \"122-2\": \"15001\",\n    \"123-0\": \"UPDATE_SELLER_ID_NOT_ALLOWED\",\n    \"123-1\": \"Updating Seller ID for Invoice template is not allowed.\",\n    \"123-2\": \"-\",\n    \"124-0\": \"UPDATE_SUBSCRIPTION_FAILED\",\n    \"124-1\": \"Updating subscription failed due to bad request.\",\n    \"124-2\": \"90032\",\n    \"125-0\": \"USER_NOT_AUTHORIZED\",\n    \"125-1\": \"The user is not authorized to perform this operation.\",\n    \"125-2\": \"24012 or empty\",\n    \"126-0\": \"VAT_VALIDATOR_GENERAL_FAILURE\",\n    \"126-1\": \"General Vat ID validation failure.\",\n    \"126-2\": \"1000 or empty\",\n    \"128-0\": \"-\",\n    \"128-1\": \"ECP details couldn't be verified\",\n    \"128-2\": \"14014\",\n    \"131-1\": \"The Public key used for encryption is not valid.\",\n    \"130-1\": \"The input passed for decryption is not valid.\",\n    \"131-2\": \"19001\",\n    \"130-2\": \"19002\",\n    \"112-0\": \"SWITCH_PLAN_ERROR\",\n    \"112-2\": \"90021\",\n    \"112-1\": \"Failure during the switch plan procedure.\",\n    \"56-0\": \"INVOICE_ALREADY_FULLY_REFUNDED\",\n    \"56-1\": \"Invoice has already been fully refunded.\",\n    \"56-2\": \"14022\",\n    \"94-0\": \"REFUND_IN_PROCESS\",\n    \"94-1\": \"Another refund request for this invoice is currently in process. Please wait for it to finish before submitting new request.\",\n    \"94-2\": \"14023\",\n    \"77-0\": \"PARTIAL_REFUND_NOT_SUPPORTED\",\n    \"77-1\": \"Invoice cannot be partially refunded.\",\n    \"77-2\": \"14024\",\n    \"73-0\": \"PARTIAL_REFUND_INVALID_AMOUNT\",\n    \"73-1\": \"Simultaneous usage of invoice refund amount and SKU refund amount parameters is not allowed.\",\n    \"73-2\": \"14025\",\n    \"75-0\": \"PARTIAL_REFUND_INVALID_SKU_REFUND_AMOUNT\",\n    \"75-1\": \"SKU amount is invalid.\",\n    \"75-2\": \"14026\",\n    \"78-0\": \"PARTIAL_REFUND_SKU_ERROR\",\n    \"78-1\": \"SKU amount is required for partial refunds.\",\n    \"78-2\": \"14027\",\n    \"74-0\": \"PARTIAL_REFUND_INVALID_SKU\",\n    \"74-1\": \"SKU does not relate to specified invoice.\",\n    \"74-2\": \"14028\",\n    \"79-0\": \"PARTIAL_REFUND_SKU_AMOUNT_MAX_AMOUNT_FAILURE\",\n    \"79-1\": \"SKU amount exceeds maximum amount allowed for that SKU.\",\n    \"79-2\": \"14029\",\n    \"16-0\": \"ONLY_ONE_COUPON_PER_ORDER\",\n    \"16-1\": \"Only one coupon can be used for each order.\",\n    \"16-2\": \"80200\"\n  },\n  \"cols\": 3,\n  \"rows\": 132\n}\n[/block]","excerpt":"","slug":"payment-errors","type":"basic","title":"Payment & Processor Errors"}

Payment & Processor Errors


The following errors can be returned in response to requests related to payment processing, including Order, Shopping Context, and Subscription requests.

Name
Description
Code

AMOUNT_EXCEEDED_MAXIMUM_ALLOWED_FRACTION_DIGITS

Exceeded maximum fraction digits for currency [USD]. Maximum is [2].

14021

AUTHORIZATION_NEEDED_BEFORE_CAPTURE

Authorization must be performed before capture.

-

BLS_CONNECTION_PROBLEM

Your payment request could not be successfully completed.

14002

BLS_ECP_WRONG_BANK_DETAILS

Your payment request could not be successfully completed.

14002

BLS_ERROR_IN_PROCESSING_SUBSCRIPTION_PAYMENT

Your payment request could not be successfully completed.

14002

BLS_NO_SUCH_SHOPPER_PAYMENT_METHOD

Your payment request could not be successfully completed.

14002

CALL_ISSUER

Payment processing failure due to an unspecified error. Please contact the issuing bank.

14002

CARD_LOST_OR_STOLEN

The card is lost or stolen.
Your payment request could not be successfully completed.
Retry the transaction using a different card or decline the transaction.

14002

CART_OR_CART_PARAMS_REQUIRED

Shopping cart or shopping cart parameters are required.

-

CDOD_NOT_SUPPORTED_IN_CART

The cart contains CDoD but no item in the cart supports CDoD.

13005

CHANGING_SUBSCRIPTION_SKU_NOT_SUPPORTED

Changing SKU for subscription is not supported.

-

CLIENT_ENCRYPTION_BAD_INPUT

Credit card details decryption failed due to invalid input.

19000

CLIENT_ENCRYPTION_BAD_PUBLIC_KEY

Credit card details decryption failed due to invalid public key.

19000

CLIENT_ENCRYPTION_GENERAL_FAILURE

Credit card details decryption failed.

19000

COUPON_CODE_REQUIRED

Coupon code is required.

-

COUPON_NOT_FOUND

Coupon was not found.

-

ONLY_ONE_COUPON_PER_ORDER

Only one coupon can be used for each order.

80200

CREDIT_CARD_DETAILS_PLAIN_AND_ENCRYPTED

Shopper credit card cannot contain both plain and encrypted details.
Correct the shopper details and resubmit.

-

CREDIT_CARD_ENCRYPTED_NUMBER_REQUIRED

Credit card encrypted number is required.
Add the encrypted card number and resubmit.

-

CREDIT_CARD_ENCRYPTED_SECURITY_CODE_REQUIRED

Credit card encrypted security code is required. Add the encrypted security code and resubmit.

-

CURRENCY_CODE_NOT_FOUND

The Currency Code passed in the request was not found.
or

13001

CUSTOM_PARAMETER_NOT_FOUND

Custom parameter was not found.

1000

CVV_ERROR

Payment processing failure due to CVV error.
Correct the CVV code and retry the transaction.

14002

DO_NOT_HONOR

Payment processing failure due to issuing bank decline. Try another payment method or wait 24 hours before trying again.

14002

EDW_NOT_SUPPORTED_IN_CART

The cart contains EDW but no item in the cart supports EDW.

13006

EMPTY_CART

The shopping cart is empty.

-

EMPTY_RESULT

The parameters specified to the service lead to an empty result.

-

EXPECTED_TOTAL_PRICE_FAILURE

Expected total price does not match the calculated total price.
or
Transaction could not be completed due to unsupported currency

15003

EXPIRED_CARD

Your payment request could not be successfully completed.
Correct the expiration date and retry. If the transaction still fails, retry with a different payment method or decline the transaction.

14002

FAILED_CREATING_PAYPAL_TOKEN

Internal processing error, please contact support.

14010

GENERAL_PAYMENT_PROCESSING_ERROR

A general payment failure has occurred.
Your payment request could not be successfully completed.

14002

HIGH_RISK_ERROR

Payment processing failure due to high risk.

14002

ILLEGAL_PAYPAL_ORDER_STATUS

Operation not supported for unmanaged PayPal order with id ${orderId}.

14012

INACTIVE_SUBSCRIPTION

Subscription Charge creation failure since the subscription {Subscription ID} is in a non-active state.

90024

INCORRECT_INFORMATION

Payment processing failure due to incorrect information.

Description will contain additional information about the specific error.

14002

INSUFFICIENT_FUNDS

Your payment request could not be successfully completed.
Retry the transaction at a later date, use a new payment method or decline the transaction.

14002

INSUFFICIENT_FUNDS_FOR_REFUND

There are not enough funds in your account to issue this refund, please contact support@bluesnap.com

14008

INVALID_AFFILIATE_ID

Invalid affiliate ID.

1000

INVALID_AMOUNT

Invalid amount.

-

INVALID_BANK_COUNTRY

The bank country passed in the request is invalid.

-

INVALID_CANCELLATION_REASON

The cancellation reason passed in the request is invalid.

90031

INVALID_CARD_NUMBER

Payment processing failure due to invalid card number.
Correct the card number and retry the transaction. If the transaction still fails, try a new payment method or decline the transaction.

14002

INVALID_CARD_TYPE

Payment processing failure due to invalid card type.
Correct the card number and retry the transaction. If the transaction still fails, try a new payment method or decline the transaction.

14002

INVALID_CURRENCY

Updating subscription failed due to invalid currency code.

-

INVALID_CUSTOM_PARAMETER

The custom parameter passed in the request is invalid.

1000

INVALID_INPUT

One or more parameters specified to the service are invalid.

-

INVALID_IP_ADDRESS

The IP address passed in the request is invalid.

15001

INVALID_NUM_OF_SHOPPER_PAYMENT_METHODS

The number of shopper payment methods is invalid.

1000

INVALID_PAGE_NAME

Page name is invalid or missing.

-

INVALID_PIN_OR_PW_OR_ID_ERROR

Payment processing failure due to invalid PIN or password or ID error.

14002

INVALID_SHOPPER_ID

The Shopper ID passed in the request is invalid.

-

INVALID_SKU_PARAMETER

Invalid SKU parameter.

-

INVALID_STEP_FIELD

Invalid step field.

-

INVALID_TRANSACTION_TYPE

Transaction type is invalid.
Note: HTTP status is 403 Forbidden

7

INVALID_VAT_ID

The VAT ID passed in the request is invalid.

-

INVOICE_ALREADY_REFUNDED

Invoice has already been refunded.

14009

INVOICE_ALREADY_FULLY_REFUNDED

Invoice has already been fully refunded.

14022

INVOICE_ID_NOT_FOUND

The invoice ID passed in the request was not found.

1000

LICENSE_KEY_REGENERATION_GENERAL_FAILURE

License key regeneration errors.

1000

LIMIT_EXCEEDED

Payment processing failure because card limit has exceeded.
Retry the transaction later, use a new payment method, or decline the transaction.

14002

MISSING_PARAMETER_KEY_OR_VALUE

Missing parameter key or value.

-

MULTIPLE_PAYMENT_METHODS_NON_SELECTED

Shopper has multiple payment methods, but none is selected.
Correct the payment method and resubmit.

16003

NEGATIVE_AMOUNT_FAILURE

The total amount is negative.

1000

NEXT_CHARGE_AMOUNT_REQUIRED

Next charge amount is required.

90027

NEXT_CHARGE_CURRENCY_REQUIRED

Next charge currency is required

90029

NEXT_CHARGE_NEGATIVE_AMOUNT_FAILURE

The next charge amount passed in the request is negative.

90028

NO_AVAILABLE_PROCESSORS

There are no available processors for the specific request.

14016

NO_SHOPPER_FOR_SUBSCRIPTION_ID

Shopper not found for subscription ID

-

NON_POSITIVE_AMOUNT_FAILURE

Partial refund failed because the given amount must be greater than zero.

14018

NON_POSITIVE_QUANTITY

The quantity passed in the request is 0 or negative.

13004

ORDER_INVOICE_OR_SUBSCRIPTION_ID_REQUIRED

Order invoice or subscription ID is required.

-

ORDER_NOT_FOUND

The order ID passed in the request was not found.

90014

PARTIAL_REFUND_AMOUNT_REQUIRED

The partial refund amount is required.

14017

PARTIAL_REFUND_INVALID_AMOUNT

Simultaneous usage of invoice refund amount and SKU refund amount parameters is not allowed.

14025

PARTIAL_REFUND_INVALID_SKU

SKU does not relate to specified invoice.

14028

PARTIAL_REFUND_INVALID_SKU_REFUND_AMOUNT

SKU amount is invalid.

14026

PARTIAL_REFUND_MORE_THAN_ONE_SKU

Partial refund failed because only financial transactions which contain exactly one sku can be partially refunded.

14019

PARTIAL_REFUND_NOT_SUPPORTED

Invoice cannot be partially refunded.

14024

PARTIAL_REFUND_SKU_ERROR

SKU amount is required for partial refunds.

14027

PARTIAL_REFUND_SKU_AMOUNT_MAX_AMOUNT_FAILURE

SKU amount exceeds maximum amount allowed for that SKU.

14029

PAYMENT_INFO_REQUIRED

Payment info is required.

15009

PAYMENT_METHOD_NOT_SUPPORTED

The selected payment method is not supported.

14011

PAYPAL_CUSTOM_PLAN_NOT_SUPPORTED

Custom plan subscriptions are not supported in PayPal. Please choose an alternative payment method.

17002

PAYPAL_SUBSCRIPTION_DATA_MISMATCH

Updating PayPal subscription failed due to data mismatch.

90026

PAYPAL_TOO_MANY_SUBSCRIPTIONS

Multiple subscriptions are not supported in PayPal. Please choose an alternative payment method.

17001

PERSISTED_SHOPPING_CONTEXT_NOT_FOUND

Persisted shopping context is not found.

1000 or 90014

PICKUP_CARD

Payment processing failure. The card has been reported lost or stolen and should be removed from use.

14002

PLAN_CHANGE_WITH_MORE_THAN_ONE_SKU

Plan change with more than one SKU.

-

PROCESSING_AMOUNT_ERROR

Payment processing failure due to invalid amount for this transaction.
Validate the amount submitted is correct and resubmit. If the transaction still fails decline the transaction.

14002

PROCESSING_DUPLICATE

Payment processing failure due to duplication. The transaction is a duplicate of a previously submitted transaction.

14002

PROCESSING_GENERAL_DECLINE

Payment processing failure due to an unspecified error returned. Retry the transaction and if problem continues contact the issuing bank, or decline the transaction.

14002

PROCESSING_TIMEOUT

Payment processing failure due to timeout.
Retry the transaction.

14002

REFUND_FAILED

Payment processing failure. Refund failed.

14002

REFUND_GENERAL_FAILURE

A failure has occurred. Please contact BlueSnap support for further assistance.
Retry the transaction.

or

Transaction is not valid for refund as transaction has not been cleared yet. Please wait 3-7 days and try again.

14004

REFUND_IN_PROCESS

Another refund request for this invoice is currently in process. Please wait for it to finish before submitting new request.

14023

REFUND_MAX_AMOUNT_FAILURE

Refund amount cannot be more than the refundable order amount.
Correct amount and resubmit.

14006

REFUND_MIN_AMOUNT_FAILURE

Refund amount must be greater than 0.
Correct the amount and resubmit.

14005

REFUND_ORDER_WITH_ZERO_TOTAL_AMOUNT

The refund couldn't be issued since the original order has a zero total amount

14015

REFUND_PERIOD_EXPIRED

The time limit to perform a refund on this transaction has expired.

14007

REFUND_WITHOUT_REFUNDABLE_PAYMENTS

The refund couldn't be issued since the original order doesn't contain any refundable items.

14013

RESTRICTED_CARD

Payment processing failure due to restricted card.

14002

SELLER_ID_REQUIRED

Seller ID is required.

-

SHOPPER_CREATING_SELLER_MISMATCH

Seller and shopper creating seller mismatch for subscription.

-

SHOPPER_ID_MISMATCH

Shopper ID mismatch.

90025

SHOPPER_ID_REQUIRED

Shopper ID is required.

16001 or empty

SHOPPER_IP_REQUIRED

Shopper IP address is required.

10001

SHOPPER_NOT_FOUND

The Shopper ID passed in the request was not found.
Validate the shopper id is correct and resubmit.

15008

SKRILL_PROCESSING_FAILURE

Skrill processing failure.

1000

SKU_NOT_FOUND

The SKU ID passed in the request was not found.

15007

SUBSCRIPTION_CHARGE_NOT_FOUND

The subscription charge ID passed in the request was not found.
Subscription Charge retrieval service failure because subscriptionCharge ID: {charge id} was not found.

-

SUBSCRIPTION_ID_REQUIRED

Subscription ID is required.

-

SUBSCRIPTION_NOT_FOUND

The subscription ID passed in the request was not found.

90009 or empty

SWITCH_PLAN_ERROR

Failure during the switch plan procedure.

90021

SYSTEM_TECHNICAL_ERROR

Payment processing failure due to system technical error.
Retry the transaction

14002

THE_ISSUER_IS_UNAVAILABLE_OR_OFFLINE

Payment processing failure because the issuer is unavailable or offline.
Retry the transaction.

14002

THREE_D_SECURE_FAILURE

Payment processing failure due to 3D secure failure.

14002

THREE_D_SECURITY_AUTHENTICATION_REQUIRED

3D security authentication is required.

14001

TOO_MANY_PAYMENT_METHODS_SELECTED

Only one selected payment method is allowed for shopper.

16002

UNKNOWN_COUNTRY_CODE

Unknown country code.

-

UNKNOWN_COUNTRY_FOR_IP_ADDRESS

Country cannot be resolved according to IP address.

15001

UNKNOWN_CURRENCY

Currency can not be resolved. Missing currency or country or IP.

-

UNKNOWN_STATE_CODE

Unknown state code.

-

UNKNOWN_STATE_FOR_IP_ADDRESS

State cannot be resolved according to IP address.

15001

UPDATE_SELLER_ID_NOT_ALLOWED

Updating Seller ID for Invoice template is not allowed.

-

UPDATE_SUBSCRIPTION_FAILED

Updating subscription failed due to bad request.

90032

USER_NOT_AUTHORIZED

The user is not authorized to perform this operation.

24012 or empty

VAT_VALIDATOR_GENERAL_FAILURE

General Vat ID validation failure.

1000 or empty

-

Charge price must be passed and contain a valid amount.

10001

-

ECP details couldn't be verified

14014

-

ExpectedTotalPrice must be passed and contain a valid amount.

10001

The input passed for decryption is not valid.

19002

The Public key used for encryption is not valid.

19001