With BlueSnap Relay™, you have full control of the merchant application experience, since the application is hosted on your platform. You can start by collecting Know Your Customer (KYC) information and use a simple Create Merchant API request to send that data to BlueSnap for automated underwriting and approval. If our underwriting team requests additional documentation, you can use our Partner Portal or Document Upload API to upload and submit the files. This solution allows you to begin processing transactions quickly while BlueSnap remains invisible to your merchants.

KYC/AML Process

As a payments technology company, BlueSnap is required to collect and verify information about all BlueSnap merchant accounts. Our regulators require these steps to prevent money laundering, tax evasion, and other financial crimes.

Once we receive your merchant’s account application data, we will automatically run a series of background checks. In certain cases, the information provided may require further verification. We may ask for additional documents such as:

  • A government-issued photo ID
  • A voided check or bank letter
  • Business registration documents etc.
  • Financial statements
  • Processing statements
  • Forward delivery schedule
  • Website and description of goods-related documents

If we need additional documents, someone from our underwriting team will reach out to you with instructions. The required documents can be submitted through our Partner Portal, where you can also check the status of your application. You can also submit documents using the Document Upload API. Submitting accurate information is crucial and it reduces the likelihood we will reach out to you for additional documents. As a platform, you will be responsible for collecting additional documents from your merchants and providing them to BlueSnap. This allows you to create a white-labeled experience for your merchants.