Account Updater

Credit and debit card information frequently changes due to expiration, loss, theft, or other account updates. BlueSnap's Account Updater service helps you stay in sync with these changes to:

• prevent interruption of customer service due to non-payment.
• reduce customer cancellation by maintaining the payment relationship.
• minimize costs associated with collections and with updating accounts manually.
• keep the updating process transparent to customers.

Supported Card Types

Account updater supports the following credit card types:

• American Express
• Discover
• Mastercard
• Visa

How to use Account Updater

To retrieve updated card and account information with the Account Updater service, follow these steps:

1. Send a Create Account Updater request with a batch of cards and a unique batch ID. The response indicates whether the request was accepted or if there were validation or formatting issues.
2. The Account Updater process takes about 7 days to complete. After this time elapses, send a Retrieve Account Updater request with the batch ID that you provided in the initial request. The response includes a response code and message about each submitted card.

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Important

Account Updater only requests information for specified cards and returns updated information for those cards. This service does not update information for credit or debit cards that are stored in BlueSnap. To update card details, you must send an Update Vaulted Shopper request.

Account Updater Response Codes

* Account Updater charge applies to these response codes