Delete Vaulted Shopper

To delete a shopper in BlueSnap, you will perform the Delete Vaulted Shopper request. In order to do this, you need either the BlueSnap token (vaulted-shopper-id) or the merchant-shopper-id for your shopper.



You can test out a request that hits our sandbox in real-time. Follow the instructions here to use the "Try It!" feature on the right side.

Request Content

No content is required in the request body. Enter the relevant IDs in the request URL, as follows:

Delete based on Vaulted Shopper ID

Enter the vaulted-shopper-id into the web service URL, in the format:

For example:

Delete based on Merchant Shopper ID

Enter the merchant-shopper-id in the web service URL, in the format:

For example:

Response Details

A successful response looks like this:
HTTP 200 { "description": "Your request to delete shopper ID 19570408 has been received and will be processed within 7 days." }


Before a delete vaulted shopper request is approved, BlueSnap will verify the following:

  • The shopper has not already been deleted
  • The shopper does not have any transactions from the past 12 months
  • The shopper does not have any active subscriptions
  • The shopper does not have any pending ECP or SEPA payments


Deleted Shopper Data

Please note that any deleted shopper or shopper data will be masked in reports that include that information.


Request Examples

curl --location -g --request DELETE 'https://{URL}/services/2/vaulted-shoppers/19569096' \
--header 'Content-Transfer-Encoding: application/xml'
curl --location -g --request DELETE 'https://{URL}/services/2/vaulted-shoppers/merchant/abc123test' \
--header 'Content-Transfer-Encoding: application/xml'

Response Example

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<message xmlns="">
    <description>Your request to delete shopper ID 19569096 has been received and will be processed within 7 days.</description>

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API Explorer

To test out a call, enter an existing vaulted shopper ID (e.g 20769005) in the vaulted-shopper-id field. This will automatically insert the ID into the request URL.

Click Try It! to start a request and see the response here!