{"_id":"5adf4bc1bfc2320003a3662a","category":{"_id":"5adf4bc1bfc2320003a36622","version":"5adf4bc1bfc2320003a36617","project":"57336fd5a6a9c40e00e13a0b","__v":0,"sync":{"url":"","isSync":false},"reference":false,"createdAt":"2015-10-15T16:21:09.840Z","from_sync":false,"order":10,"slug":"errors","title":"Errors"},"parentDoc":null,"user":"560d5913af97231900938124","project":"57336fd5a6a9c40e00e13a0b","version":{"_id":"5adf4bc1bfc2320003a36617","project":"57336fd5a6a9c40e00e13a0b","__v":1,"createdAt":"2018-04-24T15:22:41.561Z","releaseDate":"2018-04-24T15:22:41.561Z","categories":["5adf4bc1bfc2320003a36618","5adf4bc1bfc2320003a36619","5adf4bc1bfc2320003a3661a","5adf4bc1bfc2320003a3661b","5adf4bc1bfc2320003a3661c","5adf4bc1bfc2320003a3661d","5adf4bc1bfc2320003a3661e","5adf4bc1bfc2320003a3661f","5adf4bc1bfc2320003a36620","5adf4bc1bfc2320003a36621","5adf4bc1bfc2320003a36622","5adf4bc1bfc2320003a36623","5adf4bc1bfc2320003a36624","5adf4bc1bfc2320003a36625","5adf4bc1bfc2320003a36626"],"is_deprecated":false,"is_hidden":false,"is_beta":false,"is_stable":false,"codename":"3.25.1 Release","version_clean":"8976.0.0-JSON","version":"8976-JSON"},"__v":0,"updates":[],"next":{"pages":[],"description":""},"createdAt":"2016-02-26T15:40:29.125Z","link_external":false,"link_url":"","githubsync":"","sync_unique":"","hidden":false,"api":{"results":{"codes":[]},"settings":"","auth":"required","params":[],"url":""},"isReference":false,"order":40,"body":"The following errors can be returned in response to alt transaction requests.\n[block:parameters]\n{\n \"data\": {\n \"h-0\": \"Code\",\n \"h-1\": \"Name\",\n \"h-2\": \"Description\",\n \"4-0\": \"14010\",\n \"13-0\": \"20020\",\n \"14-0\": \"20021\",\n \"15-0\": \"20022\",\n \"16-0\": \"20023\",\n \"17-0\": \"20024\",\n \"18-0\": \"20025\",\n \"19-0\": \"20026\",\n \"22-0\": \"-\",\n \"4-1\": \"FAILED_CREATING_PAYPAL_TOKEN\",\n \"4-2\": \"An error occurs when connecting to PayPal. Please try again in a few moments or choose an alternative payment method.\",\n \"13-1\": \"INVALID_ALT_TRANSACTION_TYPE\",\n \"13-2\": \"Invalid Transaction Type.\",\n \"14-2\": \"Cannot accept 'payer-info' and 'vaulted-shopper-id' elements.\",\n \"14-1\": \"MULTI_SHOPPER_INFORMATION\",\n \"15-1\": \"MISSING_SHOPPER_INFORMATION\",\n \"15-2\": \"ECP transaction must include a 'payer-info' or 'vaulted-shopper-id' element.\",\n \"16-1\": \"MISSING_PAYER_INFO_FIELDS\",\n \"16-2\": \"This transaction must include a {fieldName} element within its 'payer-info' element.\",\n \"17-1\": \"EXPECT_NO_ECP_DETAILS\",\n \"17-2\": \"ECP transaction with Vaulted Shopper ID expect no ECP details, but an empty 'ecp-transaction' element instead.\",\n \"18-1\": \"INVALID_ECP_ACCOUNT_TYPE\",\n \"19-1\": \"MISMATCH_SUBSCRIPTION_CURRENCY\",\n \"18-2\": \"Invalid Account Type. Please insert a valid value.\",\n \"19-2\": \"The given currency must match the original subscription currency.\",\n \"22-1\": \"MISSING_ARGUMENTS\",\n \"22-2\": \"Cancel URL is a mandatory field.\\n*or*\\nReturn URL is a mandatory field.\",\n \"11-2\": \"Transaction retrieval service failure. Multiple transactions found with merchant transaction ID: ${merchantTransactionId}.\",\n \"11-1\": \"MULTIPLE_TRANSACTIONS_FOUND\",\n \"11-0\": \"20002\",\n \"7-0\": \"15008\",\n \"7-1\": \"SHOPPER_NOT_FOUND\",\n \"7-2\": \"The Shopper ID passed in the request was not found.\",\n \"8-0\": \"15012\",\n \"8-1\": \"SHOPPER_COUNTRY_OFAC_SANCTIONED\",\n \"8-2\": \"One of the shopper's countries was defined as OFAC sanctioned.\",\n \"9-0\": \"16003\",\n \"9-1\": \"MULTIPLE_PAYMENT_METHODS_NON_SELECTED\",\n \"9-2\": \"Shopper has multiple payment methods, but none is selected.\",\n \"12-0\": \"20003\",\n \"12-1\": \"TRANSACTION_LOCKED\",\n \"12-2\": \"Transaction {transactionType} failed. Transaction locked.\",\n \"3-0\": \"14002\",\n \"3-1\": \"GENERAL_PAYMENT_PROCESSING_ERROR\",\n \"3-2\": \"Payment processing failure due to an unspecified error. Description will contain the error code and message sent by the processor if applicable.\",\n \"5-0\": \"14016\",\n \"5-1\": \"NO_AVAILABLE_PROCESSORS\",\n \"5-2\": \"There are no available processors for the specific request.\",\n \"0-0\": \"10000\",\n \"0-1\": \"INVALID_API_VERSION\",\n \"0-2\": \"The API version passed in the request is invalid.\",\n \"2-0\": \"11001\",\n \"2-1\": \"XSS_EXCEPTION\",\n \"2-2\": \"User input suspected as malicious.\",\n \"1-0\": \"10001\",\n \"1-2\": \"The resource passed in the request has violated validation rules. Additional information about the specific issue is provided in the error description.\",\n \"1-1\": \"VALIDATION_GENERAL_FAILURE\",\n \"20-0\": \"20027\",\n \"20-1\": \"PAYPAL_UNSUPPORTED_CURRENCY\",\n \"20-2\": \"The given currency {currency code} is not supported with PayPal.\",\n \"21-0\": \"90009\",\n \"21-1\": \"SUBSCRIPTION_NOT_FOUND\",\n \"21-2\": \"Subscription service failure because subscription ID: {ID} cannot be found.\",\n \"6-0\": \"14034\",\n \"6-1\": \"INVALID_PAYMENT_DETAILS\",\n \"6-2\": \"The payment details provided are invalid.\",\n \"10-0\": \"17005\",\n \"10-1\": \"INVALID_STEP_FIELD\",\n \"10-2\": \"The request step PLACED has already been performed for this shopping context.\"\n },\n \"cols\": 3,\n \"rows\": 23\n}\n[/block]","excerpt":"","slug":"alt-transaction-errors","type":"basic","title":"Alt Transaction Errors"}Alt Transaction Errors
The following errors can be returned in response to alt transaction requests.
10000
INVALID_API_VERSION
The API version passed in the request is invalid.
10001
VALIDATION_GENERAL_FAILURE
The resource passed in the request has violated validation rules. Additional information about the specific issue is provided in the error description.
11001
XSS_EXCEPTION
User input suspected as malicious.
14002
GENERAL_PAYMENT_PROCESSING_ERROR
Payment processing failure due to an unspecified error. Description will contain the error code and message sent by the processor if applicable.
14010
FAILED_CREATING_PAYPAL_TOKEN
An error occurs when connecting to PayPal. Please try again in a few moments or choose an alternative payment method.
14016
NO_AVAILABLE_PROCESSORS
There are no available processors for the specific request.
14034
INVALID_PAYMENT_DETAILS
The payment details provided are invalid.
15008
SHOPPER_NOT_FOUND
The Shopper ID passed in the request was not found.
15012
SHOPPER_COUNTRY_OFAC_SANCTIONED
One of the shopper's countries was defined as OFAC sanctioned.
16003
MULTIPLE_PAYMENT_METHODS_NON_SELECTED
Shopper has multiple payment methods, but none is selected.
17005
INVALID_STEP_FIELD
The request step PLACED has already been performed for this shopping context.
20002
MULTIPLE_TRANSACTIONS_FOUND
Transaction retrieval service failure. Multiple transactions found with merchant transaction ID: ${merchantTransactionId}.
20003
TRANSACTION_LOCKED
Transaction {transactionType} failed. Transaction locked.
20020
INVALID_ALT_TRANSACTION_TYPE
Invalid Transaction Type.
20021
MULTI_SHOPPER_INFORMATION
Cannot accept 'payer-info' and 'vaulted-shopper-id' elements.
20022
MISSING_SHOPPER_INFORMATION
ECP transaction must include a 'payer-info' or 'vaulted-shopper-id' element.
20023
MISSING_PAYER_INFO_FIELDS
This transaction must include a {fieldName} element within its 'payer-info' element.
20024
EXPECT_NO_ECP_DETAILS
ECP transaction with Vaulted Shopper ID expect no ECP details, but an empty 'ecp-transaction' element instead.
20025
INVALID_ECP_ACCOUNT_TYPE
Invalid Account Type. Please insert a valid value.
20026
MISMATCH_SUBSCRIPTION_CURRENCY
The given currency must match the original subscription currency.
20027
PAYPAL_UNSUPPORTED_CURRENCY
The given currency {currency code} is not supported with PayPal.
90009
SUBSCRIPTION_NOT_FOUND
Subscription service failure because subscription ID: {ID} cannot be found.
-
MISSING_ARGUMENTS
Cancel URL is a mandatory field.
or
Return URL is a mandatory field.