The following errors can be returned in response to refund requests.
A general refund failure has occurred. Retry the transaction.
Transaction is not valid for refund as transaction has not been cleared yet. Please wait 3-7 days and try again.
The refund amount passed in the request is smaller than the minimum amount allowed. Correct the amount and resubmit.
The refund amount passed in the request exceeds the maximum amount allowed. Correct the amount and resubmit.
Refund failed because the allowed refund period has ended. Refunds can only be issued on transactions less than 2 years old.
There are insufficient funds to perform the requested refund.
Refund failed because the payment was already refunded.
Invoice has already been fully refunded.
Another refund request for this invoice is currently in process. Please wait for it to finish before submitting new request.
Invoice cannot be partially refunded.
Please contact Merchant Support to issue this refund.
There are not enough funds in vendor account to issue this refund. Contact Merchant Support.
A tax amount is required to complete this transaction, even if the amount is zero.
Tax refund failed because the amount must be zero or greater.
Tax refund amount cannot be more than the allowed refundable amount.
Tax refund amount exceeds total refund amount.
Tax-free refund amount cannot be more than the allowed refundable amount.