Marketplace Errors

The following errors can be returned in response to a transaction request involving a marketplace vendor or in a create or update vendor request.

Code

Name

Description

14030

REFUND_VENDOR_AMOUNT_NOT_SUPPORTED

Vendor refund amount is not supported for transactions without a vendor involved.

14031

REFUND_NEGATIVE_VENDOR_AMOUNT

Vendor refund failed because the amount must be greater than zero.

14034

VENDOR_PAYOUT_VALUES_EXCEEDS_MERCHANT

Vendor payout values for frequency and delay cannot result in a quicker payout than approved for master merchant.

14035

DUPLICATE_VENDOR

The same vendor was included multiple times on a single transaction.

14036

VENDOR_LIMIT_MAX

The maximum number of vendors allowed per transaction is 10

14037

VENDOR_COMMISSION_EXCEEDED

The total amount of commission for all merchants and vendors on a single transaction can’t exceed 100% if using % commission or the total amount of the sale if using a flat amount

14038

VENDOR_RESERVE_NONE_DEFAULT_METHOD

Reserve can be set only for the default payout method

14043

REFUND_INVALID_VENDOR_REFUND_AMOUNT

Vendor amount is invalid.

14044

REFUND_VENDOR_ERROR

Vendor refund amount params should be used when transaction contains more than one vendor.

14045

REFUND_INVALID_VENDOR

The vendor does not relate to specified transaction.

14047

REFUND_NEGATIVE_MERCHANT_AMOUNT

Merchant refund amount cannot be negative.

20050

UNAUTHORIZED_USE_OF_VENDOR

User: {Merchant's API Username} is not authorized to act on vendor: {vendor ID}.

20051

VALIDATION_GENERAL_FAILURE

Vendor {vendor ID} has both commission percent and commission amount values specified in the vendor agreement. The vendor agreement must include a percent commission or an amount commission, but not both.

20052

INACTIVE_VENDOR

Vendor {vendor ID} is inactive.

20053

DECLINED_VENDOR

Vendor not approved for transaction processing.