Alt Transaction Errors

The following errors can be returned in response to alt transaction requests.

Code

Name

Description

10000

INVALID_API_VERSION

The API version passed in the request is invalid.

10000

SERVER_GENERAL_FAILURE

Price is a negative figure.

10001

VALIDATION_GENERAL_FAILURE

The resource passed in the request has violated validation rules. Additional information about the specific issue is provided in the error description.

11001

XSS_EXCEPTION

User input suspected as malicious.

14002

GENERAL_PAYMENT_PROCESSING_ERROR

Payment processing failure due to an unspecified error. Description will contain the error code and message sent by the processor if applicable.

14010

FAILED_CREATING_PAYPAL_TOKEN

An error occurs when connecting to PayPal. Please try again in a few moments or choose an alternative payment method.

14011

PAYMENT_METHOD_NOT_SUPPORTED

The selected Payment Method is invalid.

14016

NO_AVAILABLE_PROCESSORS

There are no available processors for the specific request.

14034

INVALID_PAYMENT_DETAILS

The payment details provided are invalid.

15008

SHOPPER_NOT_FOUND

The Shopper ID passed in the request was not found.

15012

SHOPPER_COUNTRY_OFAC_SANCTIONED

One of the shopper's countries was defined as OFAC sanctioned.

16001

MISSING_ARGUMENTS

Return URL is a mandatory field for iDEAL and Sofort transactions.

16003

MULTIPLE_PAYMENT_METHODS_NON_SELECTED

Shopper has multiple payment methods, but none is selected.

17005

INVALID_STEP_FIELD

The request step PLACED has already been performed for this shopping context.

20002

MULTIPLE_TRANSACTIONS_FOUND

Transaction retrieval service failure. Multiple transactions found with merchant transaction ID: ${merchantTransactionId}.

20003

TRANSACTION_LOCKED

Transaction {transactionType} failed. Transaction locked.

20020

INVALID_ALT_TRANSACTION_TYPE

Invalid Transaction Type.

20021

MULTI_SHOPPER_INFORMATION

Cannot accept 'payer-info' and 'vaulted-shopper-id' elements.

20022

MISSING_SHOPPER_INFORMATION

Alt transaction must include a 'payer-info' or 'vaulted-shopper-id' element.

20023

MISSING_PAYER_INFO_FIELDS

This transaction must include a {fieldName} element within its 'payer-info' element.

20024

EXPECT_NO_ECP_DETAILS

ECP transaction with Vaulted Shopper ID expect no ECP details, but an empty 'ecp-transaction' element instead.

20025

INVALID_ECP_ACCOUNT_TYPE

Invalid Account Type. Please insert a valid value.

20025

INVALID_PAYER_INFO_FIELDS

The value in {fieldName} element is invalid.

20026

MISMATCH_SUBSCRIPTION_CURRENCY

The given currency must match the original subscription currency.

20027

PAYPAL_UNSUPPORTED_CURRENCY

The given currency {currency code} is not supported with PayPal.

20033

IDEAL_UNSUPPORTED_PAYMENT_INFO

Currency 'EUR' in country {country code} is not supported by iDEAL.

20035

SOFORT_UNSUPPORTED_PAYMENT_INFO

Currency {currency code} in country {country} is not supported by Sofort transaction.

24011

CURRENCY_CODE_NOT_FOUND

Currency code is missing.

90009

SUBSCRIPTION_NOT_FOUND

Subscription service failure because subscription ID: {ID} cannot be found.

MISSING_ARGUMENTS

Cancel URL is a mandatory field.

or

Return URL is a mandatory field.