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Vaulted Shopper Errors


The following error can be returned in response to a Vaulted Shopper request.

In addition, Card transaction errors or Alt transaction errors can be returned, depending on whether you are including credit card or ACH/ECP account information in the vaulted shopper.

Code
Name
Description

10001

VALIDATION_GENERAL_FAILURE

Produced by one of the following errors:

  • The payment method you are trying to delete is associated to at least 1 active subscription.
  • The payment method you are trying to delete is associated with at least 1 payment that is pending approval.

14110

DELETE_SHOPPER_VALIDATION_FAILURE

Produced by one of the following errors:

  • Shopper has made purchases in the past 12 months
  • Shopper has pending SEPA or ECP payment that has not yet been approved/rejected
  • Shopper has active subscriptions. Active subscriptions must be canceled before attempting to delete.

20030

MISSING_VAULTED_SHOPPER_FIELDS

ECP shopper must include a zip/phone element.

20031

MISSING_RELEVANT_METHOD_FOR_SHOPPER

Produced by one of the following errors:

  • No payment method associated with shopper
  • Vaulted shopper has a payment method, but the merchant specified another payment method that does not exist for this shopper